Types of orders
These are places that have entered into an agreement for using the app in order to sell their products.
Probably you will not have to pay anything to the restaurant, but only to collect the products and deliver them to the address indicated by the customer.
The customer wants to send something from one place to another. You will just need to pick up the order and deliver it. The customer can be at the pick-up point or at the delivery point.
Collect the products
Pay for products
Bundled orders mean that you deliver multiple orders grouped. This allows you to deliver more orders in your booked slots. When you deliver a bundled order, both orders will count towards the Excellence Score.
In other words, with bundled orders you can collect two orders from the same partner and deliver them to two different customers.
In other words, with bundled orders you can collect two orders from the same partner and deliver them to two different customers.
Receive your bundled order
You can receive a bundled order in two different ways:
Option 1: Receive two orders merged from the start.
Option 2: You receive a single order and while you are at the partner, it becomes a bundled order. In this case, you will be notified via a notification.
Remember that a bundle order cannot be reassigned individually. If you accept it, you will need to complete both orders.
You can receive a bundled order in two different ways:
Option 1: Receive two orders merged from the start.
Option 2: You receive a single order and while you are at the partner, it becomes a bundled order. In this case, you will be notified via a notification.
Remember that a bundle order cannot be reassigned individually. If you accept it, you will need to complete both orders.
Arriving at the partner
Remember to collect both orders. You should check that the customer name and order number match the receipt. Beforehand, our system verfifies that the bundled order does not exceed the weight limit. It will allow you to carry both orders in your backpack without problems.
If the partner warns you that it might take more time for the second order, we suggest you to contact support. They can assess the situation and eventually divide the bundled order into two orders.
Remember to collect both orders. You should check that the customer name and order number match the receipt. Beforehand, our system verfifies that the bundled order does not exceed the weight limit. It will allow you to carry both orders in your backpack without problems.
If the partner warns you that it might take more time for the second order, we suggest you to contact support. They can assess the situation and eventually divide the bundled order into two orders.
At the first delivery point
The Courier App will tell you which delivery point you need to go to first. Make sure you deliver the right order to the customer. To increase efficiency of the order, the first delivery point is always on the way to the second.
The Courier App will tell you which delivery point you need to go to first. Make sure you deliver the right order to the customer. To increase efficiency of the order, the first delivery point is always on the way to the second.
At the second delivery point
Once you dropped off the correct order at the first delivery point, you can move to the second delivery point.
Once you dropped off the correct order at the first delivery point, you can move to the second delivery point.
If one of the orders get cancelled, you’ll receive a notification specifying which order has been canceled. The other remaining order will continue normally.
Bundled orders have a higher fee and will increase your earnings per hour. You’ll receive an additional promo for delivering bundled orders.
Courier Booking Zones
Picking up orders
Cash withdraw
Cash Payments and Balance
Orders paid with cash
Types of orders
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Types of orders
These are places that have entered into an agreement for using the app in order to sell their products.
Probably you will not have to pay anything to the restaurant, but only to collect the products and deliver them to the address indicated by the customer.
The customer wants to send something from one place to another. You will just need to pick up the order and deliver it. The customer can be at the pick-up point or at the delivery point.
Collect the products
Pay for products
Bundled orders mean that you deliver multiple orders grouped. This allows you to deliver more orders in your booked slots. When you deliver a bundled order, both orders will count towards the Excellence Score.
In other words, with bundled orders you can collect two orders from the same partner and deliver them to two different customers.
In other words, with bundled orders you can collect two orders from the same partner and deliver them to two different customers.
Receive your bundled order
You can receive a bundled order in two different ways:
Option 1: Receive two orders merged from the start.
Option 2: You receive a single order and while you are at the partner, it becomes a bundled order. In this case, you will be notified via a notification.
Remember that a bundle order cannot be reassigned individually. If you accept it, you will need to complete both orders.
You can receive a bundled order in two different ways:
Option 1: Receive two orders merged from the start.
Option 2: You receive a single order and while you are at the partner, it becomes a bundled order. In this case, you will be notified via a notification.
Remember that a bundle order cannot be reassigned individually. If you accept it, you will need to complete both orders.
Arriving at the partner
Remember to collect both orders. You should check that the customer name and order number match the receipt. Beforehand, our system verfifies that the bundled order does not exceed the weight limit. It will allow you to carry both orders in your backpack without problems.
If the partner warns you that it might take more time for the second order, we suggest you to contact support. They can assess the situation and eventually divide the bundled order into two orders.
Remember to collect both orders. You should check that the customer name and order number match the receipt. Beforehand, our system verfifies that the bundled order does not exceed the weight limit. It will allow you to carry both orders in your backpack without problems.
If the partner warns you that it might take more time for the second order, we suggest you to contact support. They can assess the situation and eventually divide the bundled order into two orders.
At the first delivery point
The Courier App will tell you which delivery point you need to go to first. Make sure you deliver the right order to the customer. To increase efficiency of the order, the first delivery point is always on the way to the second.
The Courier App will tell you which delivery point you need to go to first. Make sure you deliver the right order to the customer. To increase efficiency of the order, the first delivery point is always on the way to the second.
At the second delivery point
Once you dropped off the correct order at the first delivery point, you can move to the second delivery point.
Once you dropped off the correct order at the first delivery point, you can move to the second delivery point.
If one of the orders get cancelled, you’ll receive a notification specifying which order has been canceled. The other remaining order will continue normally.
Bundled orders have a higher fee and will increase your earnings per hour. You’ll receive an additional promo for delivering bundled orders.