You can submit your insurance claim online on the partner’s website. Please enter details of your accident, personal details and upload reports from the police or hospital, if any. The safety page will take you directly to the partner’s insurance form.

If you have an accident, you should use the SOS button that you can see on the delivery screen. Please make sure you seek safety first and get a medical check-up. Alternatively you can call 0711 911 911 for emergency services. Our insurance partner provides you with insurance during the delivery and up to 1 hour after. To submit your insurance claim, please visit glovo.ferrerojeda.com