Have you had an accident?
Yes, I had a personal accident
Claim accident insuranceYes, I've had an accident with people or transported goods
Ask for liability insurance
Filling out your claim with ease
The profile section in the Courier App gives you direct access to file an insurance claim after an accident.
Stay protected: Your coverage
The insurance partners Allianz and Ferrer & Ojeda keep you covered from the moment you start to use the app until an hour after your connection ends.
Personal incidents
Ferrer & Ojeda protects you in the event of a personal accident, hospitalisation or illness
Physical accidents
In case of an accident, your focus should be on your recovery. Ferrer & Ojeda and Allianz will take care of the rest
How it works
To start the accident claim with Ferrer & Ojeda, click on "Claim now".
Enter your personal details
Fill in identification information
Provide detailed information about your accident
Uploaded all your medical documents and accident evidence
Agree to the data processing and click "send"
You'll receive your financial support within 30 to 60 days after your claim is verified
Illness protection
If you don't feel well, please don't make deliveries. Your earnings is covered for up to 30 days when you fall ill.
How it works
You can submit your claim through Ferrer & Ojeda. Simply select your request type and start the process.
Press "Submit a request"
Select "24/7 sickness"
Fill in your personal information
Complete your identification and bank information
Specify your illness dates
Add medical records
Give your declaration of consent.
You'll receive your financial support within 30 days
Hospital stays
Should you find yourself in hospital, some of your medical costs will be covered.
How it works
To start the hospital claim with Ferrer & Ojeda, click on "Claim now"
Beyond accidents: Parent support
It's always good to have a helping hand also in your most beautiful moments. The insurance offers you parent support. You receive a one-off payment from the insurance company when your child is born or adopted
Be sure to add receipts of your purchase to the claim to receive the f\null amount. You'll need to attach one of the three (medical) documents:
birth certificate in case of birth of your child
date of adoption in case of adoption
date of event in case of stillbirth
Damage to third parties
Ferrer & Ojeda provides you with coverage for material or physical damage to third parties. Remember that this cover only applies to third party damage. This means if a vehicle or body is damaged by someone other than you. You still need to have your own insurance for your car or motorbike.
Supporting evidence
Before filling out your claim form, make sure you have documents or evidence (e.g. photos) of the accident at hand. Ferrer & Ojeda will ask you for details of your accident and the loss you wish to declare.
Covered for special events
Beyond accidents: Parent support
It's always good to have a helping hand also in your most beautiful moments. The insurance offers you parent support. You receive a one-off payment from the insurance company when your child is born or adopted.
Claim now
Be sure to add receipts of your purchase to the claim to receive the full amount. You'll need to attach one of the three (medical) documents:
birth certificate in case of birth of your child
date of adoption in case of adoption
date of event in case of stillbirth