At Glovo, we push every button to foster a safe community. We’ve created an incident form where you can report other users (partners, customers, couriers, or support agents) if you have felt uncomfortable or mistreated. This form is a safe, anonymous and confidente space.
- If you want to remain anonymous, you may not share your email/city. Keep in mind that the more information you provide, the easier it will be for us to investigate
- In the case of an order, always try to include the order code
We will look at the form regularly and pass the feedback to the responsible teams, who will act rigorously to improve your experience with us.