In accordance with the Ministry of Health’s publication, we would like to share information and tips with you that can help limit the risks related with the spread of Coronavirus. If you’d like more information about the symptoms and methods of transmission, you can visit the Ministry of Health’s dedicated page

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In this article you’ll find good advice that could help you to prevent risk to you and all the people you interact with.


To avoid the risk of infection, we recommend you take certain precautions when it comes to protecting yourself and others.

Protect yourself
Wash your hands with soap and water or alcohol-based solutions frequently. Always wash them before and after delivering an order.
Pay special attention to the hygiene of your backpack. We recommend you wash it every day with special disinfection solutions.
Keep your distance from other people, especially if they cough, sneeze or have a fever, as the virus is contained in drops of saliva that can be breathed in when in close proximity.
Avoid touching your eyes, nose and mouth with your hands.
If you have a fever, cough or difficulty breathing and have recently travelled to China or have been in close contact with a person who has returned from China and is suffering from a respiratory illness, report it by calling the Ministry of Health. Remember that there are various causes of respiratory illnesses, and the new Coronavirus could be one of them.
If you have mild symptoms or haven’t recently been in China, get in touch with a specialist and take care over your hygiene, including your hands (wash your hands with soap and water or alcohol solutions frequently) and your airways (sneeze or cough into a paper tissue or your bent elbow, use a mask and immediately throw used tissues into a closed bin and wash your hands).
Protecting others
If you have a respiratory infection, cover your nose and mouth when you cough or sneeze (inner elbow/tissue).
If you’ve used a disposable tissue, throw it away after you’ve used it.
Wash your hands after coughing/sneezing.

The World Health Organisation recommends that you only use a mask if you suspect you have caught the new Coronavirus and experience symptoms like coughing or sneezing, or if you’re looking after someone who is suspected to have Coronavirus (recent journey to China and respiratory symptoms). In this case, contact the Ministry of Health. The use of a mask can help to limit the spread of the virus, but you should take other hygiene measures regarding your airways and your hands. It’s not helpful to wear multiple masks, one on top of the other.

The situation is constantly evolving and, therefore, the information we provide is always the most up to date at the time. We recommend that you always follow the instructions of the authorities and observe the good hygiene and health practices that we’ve laid out here.