If your account has been blocked, it’s probably because we have detected fraudulent behaviour. We’re very cautious about fraud at Glovo and we want to avoid practices that can harm the overall dynamics of the platform as much as possible. The main reasons for blocked accounts are:
Only use this contact form if your account has been blocked and you can't use the app. Otherwise, please contact us through the app.
As an independent contractor, you can stop your collaboration with Glovo whenever you want. All you have to do is stop booking hours and delivering orders, and that’s it. But before doing so, please check the section “Material” to know what to do with your backpack and other materials you might have with you.
If you ever decide to resume your collaboration, we’ll be here.