Cash Payments and Balance

The application will inform the type of payment selected by the partner:
  • Do Not Pay: This is the option that appears in partner orders and some courier orders.
  • Pay in cash You will need to use cash. Unless you have accumulated enough money from clients, you will not receive orders to be paid with cash.

The customer can choose one of the following options:
  • Charge in cash: If the customer pays in cash, the amount will be added to your cash balance.
  • Charge with a credit card: The customer has paid upon ordering in the app with their credit card.

Very easy! This it what will happen if a customer pays in cash:
The customer orders in Glovo with the payment option to pay cash
You go to the pick up point and the app will inform the payment option chosen by the customer.
When delivering the order, you will receive the customers money.
Your cash balance increases and the system will take it into account in case you will need to pay at partners or to be able to withdrawn earnings in cash at the end of your booked slot.
The cash value you withdrawn, will be deducted from your next invoice.

A good idea could be to use a different wallet than your personal one in order to separate the money received from customers and avoid confusion.

The cash balance corresponds to all the amounts received in cash when delivering using the app. The cash balance increases or decreases depending on the following aspects:
Increasing cash balance:
  • When a customer pays you in cash
Decreasing cash balance:
  • When paying in cash at the partner
  • When the balance is adjusted at the end of the billing period and you withdrawn cash.
Courier Booking Zones
Picking up orders
Cash withdraw
Cash Payments and Balance
Orders paid with cash
Types of orders
Slots
Check in
Cash Payments and Balance

The application will inform the type of payment selected by the partner:
  • Do Not Pay: This is the option that appears in partner orders and some courier orders.
  • Pay in cash You will need to use cash. Unless you have accumulated enough money from clients, you will not receive orders to be paid with cash.

The customer can choose one of the following options:
  • Charge in cash: If the customer pays in cash, the amount will be added to your cash balance.
  • Charge with a credit card: The customer has paid upon ordering in the app with their credit card.

Very easy! This it what will happen if a customer pays in cash:
The customer orders in Glovo with the payment option to pay cash
You go to the pick up point and the app will inform the payment option chosen by the customer.
When delivering the order, you will receive the customers money.
Your cash balance increases and the system will take it into account in case you will need to pay at partners or to be able to withdrawn earnings in cash at the end of your booked slot.
The cash value you withdrawn, will be deducted from your next invoice.

A good idea could be to use a different wallet than your personal one in order to separate the money received from customers and avoid confusion.

The cash balance corresponds to all the amounts received in cash when delivering using the app. The cash balance increases or decreases depending on the following aspects:
Increasing cash balance:
  • When a customer pays you in cash
Decreasing cash balance:
  • When paying in cash at the partner
  • When the balance is adjusted at the end of the billing period and you withdrawn cash.
Glovo Nigeria » Cash Payments and Balance - Nigeria