The invoice is divided into three sections:
1. Personal data
Invoices may seem complicated at first glance. Don’t worry, you can find here the various components more easily explained.
Total Performance Offered: Corresponds to the total earnings from order deliveries. This includes promos, challenges and supplements. However, this value does not include tips.
VAT: It is the value added tax (only if applicable).
Withholding Tax: This is the amount of tax you pay for your earnings.
Total Invoice: Corresponds to the total earned after the application of taxes.
Total Cash Received: This amount is the sum of the daily cash withdrawals and the end-of-period cash collection.
Cash collection at the end of the period: It is the sum of money that the system informs you to withdraw on the billing day (Monday) but refers to the period just ended. You will receive a notification and you will see the balance in hand decrease, you will find this item only on the invoice.
Sum of Daily Cash Withdrawals: Amount of money received as an advance on earnings, on a daily basis and within the billing period of 14 days. You will receive a notification within the “CASH WITHDRAWAL” App informing the amount to be withdrawn.
Total Tips Received from Customers: This is the amount of tips received from customers.
Administrative Adjustments: Corresponds to the sum of all the positive and negative adjustments described below:
Total Equipment: Adjustments to material received at the time of profile activation. You will only find the deduction once on your first invoice, if the material was not purchased directly on the Glovo Store.
Amounts due from previous services: It derives from any negative amount of the previous invoice.
Other: Other adjustments not included in the previous categories (e.g. undelivered orders, removed guarantee for reassigned orders or credit memos).
Total Adjustments: This is the sum of all the above adjustments (Total Cash Received + Total Tips Received from Customers + Administrative Adjustments).
Total to receive: This is the total amount you will receive by bank transfer.
Total invoice: (1.3) – the TOTAL ADJUSTMENTS – any TRADE UNION PROXIES.
If you, for some reason, haven’t received your invoice or want to ask for a resend of it, you can request through the Courier App.
In the text box you can specify the invoice you want to be resend. Please try to provide as many details as possible in order for receive a response with the most correct information. After sending the message, you should receive the document within up to 24 hours.