Types of orders
These are places that have entered into an agreement for using the app in order to sell their products.
Probably you will not have to pay anything to the restaurant, but only to collect the products and deliver them to the address indicated by the customer.
The customer wants to send something from one place to another. You will just need to pick up the order and deliver it. The customer can be at the pick-up point or at the delivery point.
Collect the products
Pay for products
Bundled orders mean that you deliver multiple orders grouped. This allows you to deliver more orders in your booked slots. When you deliver a bundled order, both orders will count towards the Excellence Score.
In other words, with bundled orders you can collect up to four orders from the same partner and deliver them to different customers.
In other words, with bundled orders you can collect up to four orders from the same partner and deliver them to different customers.
Receive your bundled order
You can receive a bundled order in two different ways:
Option 1: Receive up to four orders merged from the start.
Option 2: You receive a single order and while you are at the partner, it becomes a bundled order. In this case, you will be notified via a notification.
Remember that a bundle order cannot be reassigned individually. If you accept it, you will need to complete all included orders.
You can receive a bundled order in two different ways:
Option 1: Receive up to four orders merged from the start.
Option 2: You receive a single order and while you are at the partner, it becomes a bundled order. In this case, you will be notified via a notification.
Remember that a bundle order cannot be reassigned individually. If you accept it, you will need to complete all included orders.
Arriving at the partner
Remember to collect all included orders. You should check that the customer name and order number match the receipt. Beforehand, our system verifies that the bundled order does not exceed the weight limit. It will allow you to carry all included orders in your backpack without problems.
If the partner warns you that it might take more time for any of the included orders, we suggest you to contact support. They can assess the situation and eventually divide the bundled order into separate orders.
Remember to collect all included orders. You should check that the customer name and order number match the receipt. Beforehand, our system verifies that the bundled order does not exceed the weight limit. It will allow you to carry all included orders in your backpack without problems.
If the partner warns you that it might take more time for any of the included orders, we suggest you to contact support. They can assess the situation and eventually divide the bundled order into separate orders.
If one of the orders gets cancelled, you’ll receive a notification specifying which order has been cancelled. The other remaining orders will continue normally.
Bundled orders have a higher fee and will increase your earnings per hour. You’ll receive an additional promo for delivering bundled orders.
Picking up orders
Cash withdraw
Cash
Orders paid with cash
Types of orders
Sessions
Check in
Types of orders
These are places that have entered into an agreement for using the app in order to sell their products.
Probably you will not have to pay anything to the restaurant, but only to collect the products and deliver them to the address indicated by the customer.
The customer wants to send something from one place to another. You will just need to pick up the order and deliver it. The customer can be at the pick-up point or at the delivery point.
Collect the products
Pay for products
Bundled orders mean that you deliver multiple orders grouped. This allows you to deliver more orders in your booked slots. When you deliver a bundled order, both orders will count towards the Excellence Score.
In other words, with bundled orders you can collect up to four orders from the same partner and deliver them to different customers.
In other words, with bundled orders you can collect up to four orders from the same partner and deliver them to different customers.
Receive your bundled order
You can receive a bundled order in two different ways:
Option 1: Receive up to four orders merged from the start.
Option 2: You receive a single order and while you are at the partner, it becomes a bundled order. In this case, you will be notified via a notification.
Remember that a bundle order cannot be reassigned individually. If you accept it, you will need to complete all included orders.
You can receive a bundled order in two different ways:
Option 1: Receive up to four orders merged from the start.
Option 2: You receive a single order and while you are at the partner, it becomes a bundled order. In this case, you will be notified via a notification.
Remember that a bundle order cannot be reassigned individually. If you accept it, you will need to complete all included orders.
Arriving at the partner
Remember to collect all included orders. You should check that the customer name and order number match the receipt. Beforehand, our system verifies that the bundled order does not exceed the weight limit. It will allow you to carry all included orders in your backpack without problems.
If the partner warns you that it might take more time for any of the included orders, we suggest you to contact support. They can assess the situation and eventually divide the bundled order into separate orders.
Remember to collect all included orders. You should check that the customer name and order number match the receipt. Beforehand, our system verifies that the bundled order does not exceed the weight limit. It will allow you to carry all included orders in your backpack without problems.
If the partner warns you that it might take more time for any of the included orders, we suggest you to contact support. They can assess the situation and eventually divide the bundled order into separate orders.
If one of the orders gets cancelled, you’ll receive a notification specifying which order has been cancelled. The other remaining orders will continue normally.
Bundled orders have a higher fee and will increase your earnings per hour. You’ll receive an additional promo for delivering bundled orders.