Have you had an accident?
Yes, I had a personal accident
Claim accident insuranceYes, I've had an accident with people or transported goods
Ask for liability insurance
Safety at every turn
Road safety occupies the prime position in couriers' day-to-day lives. Understanding this multifaceted topic inside out, here you will find safety guides to keep you up to speed with safety precautions
Be one step ahead
Road safety hinges on more than our own actions. Outside factors can step into our safe space and cause predicaments. At Glovo, we have made it our mission to anticipate the unexpected with specialised safety information
Protection to rely on
You having peace of mind while using the app comes first for us. Our partnership with Qover takes care of your coverage at all times while delivering through the app.
Damage to you and third parties
You can count on having support if you suffer damage to your belongings or wrongfully cause damage to partners or clients.
Navigating safely through the pandemic
You have helped thousands of people keep access to food in spite of lockdowns, illnesses or restrictions. It's important to be alert to the coronavirus so you are also protected.
How to stay safe door-to-door
The feature "Drop off at the door" gives you the confidence to keep your distance from customers
Read moreCreating customers' awareness
Hints in the Customer App encourages safer contact between couriers and customers during the pandemic.
Building a safe space
You deserve having the peace of mind that it takes to navigate safely from A to B. For this reason, possibilities to introducing new app features, forming partnerships and developing new services are being constantly explored.
Count on 24/7 support
You have the support team at your disposal when you need it. When problems come in, they'll help you out.
Emergency button at your fingertips
If an emergency occurs, the in-app SOS button in the Courier App gets you connected with the emergency number.
Anti-discrimination process
At Glovo, we push every button to foster a community of inclusivity and solidarity. With zero tolerance for discrimination against gender, race, or sexuality.
Women's safety calls for change
Violence and harassment have no room at Glovo. The emergency button is the first step towards giving women a safer place.
No limits: the future of safety
Helping couriers through their daily lives with serenity remains our mission. The Courier Pledge is our commitment to raising the bar by the end of 2023.