Glovo is committed to providing the best experience for couriers, partners and customers. To maintain a healthy and fair platform, sometimes is needed to step in if one of the users doesn’t adhere to fair use. If your account is blocked, you will still have access to your account but will not be able to perform any actions. You can go to Support in the Courier app to unblock your account.
If you are having issues with the app, try following these steps:
Android devices You can download the Courier App for your Android device from Google Play. If your app does not work smoothly when opening the app, please enable “unknown sources” in your security settings. Download now
iOs devices You can download the Courier App for your iOS device from the App Store.
No, borrowing or renting your account may be illegal and not allowed. If it’s detected that you are borrowing your account, your account may be deactivated.
If the system detects that you are renting the account and this is confirmed, you will no longer be able to book slots in the app. Your personal security cannot be guaranteed if your identity does not match with the one that you indicated on your account.